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WARRANTY & PRODUCT INFO
Do your products come with a warranty?

Yes, most of our products come with a warranty. The warranty duration and terms vary by product. Please check the product page for specific warranty details.

What does the warranty cover?

Our warranty typically covers defects in materials and craftsmanship under normal use. It does not cover damage caused by misuse, accidents, or wear and tear.

How can I file for a warranty claim?

If your product has a defect or malfunction, please contact QUYCKY with your order number and a description of the issue. We will report it to the brand on your behalf. Any collection costs for warranty claims will be covered by QUYCKY.

For how long is the warranty valid?

All items sold on the Website are covered by a warranty of conformity of goods corresponding to a period of two years.

What should I do if my Quycky device isn’t working?

Don’t worry, just reach out to us! If your device is damaged or not functioning, we’ll arrange to have it returned and assist you further.

What should I do if my item arrives damaged?

Please contact Quycky right away. If your item is damaged or not working, let us know the details, and we’ll assist you in resolving the issue.

What should I do if I’m having trouble ordering my Quycky device?

We’re here to assist! Contact our team via WhatsApp, and we’ll help you with your order.

How can I get more information about a product?

For more details, feel free to reach out to us via WhatsApp. Our website also features comprehensive product descriptions to help you make an informed decision.

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